Complaints, MDRs, Reports of Removals & Corrections and Recalls

Tuesday, January 20 – Wednesday, January 21, 2009

Orlando, FL | The Regal Sun Resort


How do you implement and measure the effectiveness of a complaint handling system covering a diverse set of possible products and problems? How are complaint files managed across multiple domestic and international facilities? When do complaints rise to the level of MDRs, and how do you handle recalls? What are the current FDA enforcement trends in these areas? Through didactic sessions, interactive exercises, and discussion of pre-submitted questions, expert industry faculty and FDA speakers explore these issues in practical terms.

Please submit any questions you are interested in having answered at the seminar to Bernadette Jones

Click here for the Full Agenda


Who Should Attend

 


Registration
1 Event 2 Events *
AdvaMed Member $1295 $2290 Register Now
Non-Member $1915 $3530
AdvaMed EGCC Member $1095 $1990
Government $595 $1090

Agenda Overview
View Full Agenda
  • Complaints - Definitional Questions
  • Setting Up a Complaint System
  • Handling Complaints and Trending
  • Current FDA Inspection & Enforcement Trends
  • Measuring the Effectiveness of Your Complaints System
  • Understanding MDRs
  • Part 806 Reports of Removals and Corrections 
  • eMDRs
  • An Introduction to Health Hazard Evaluation (HHE)
  • Recalls and Other Field Actions
  • Postmarket Information and CAPA
  • Exercise - Managing Product Problems
  • Faculty Panel Discussion
  • Click here for the Full Agenda


    Speakers

    Michael Heyl, Associate, Hogan & Hartson"
    Sue Jacobs, Principal Consultant, QMS Consulting, Inc.
    Charles Goldberg, Director, Quality Assurance, Cordis Corp. (a J&J Company)
    Deb Kacera, Senior Product Manager, Regulatory Products, Pilgrim Software
    Gaurang Patel, MD, Medical Director, Complaint Handling and Safety Surveillance, Cordis Corp. (a J&J Company)
    FDA Speakers TBA

    Click here for the Full Agenda

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    General Information

    We are offering an additional ten percent discount if you register for the Enhancing Safety Risk Management, Risk Based Strategies or the Validation of Non-Product Software seminars in addition to this one.  In order to receive the discount registrations for Dangerous Documents must be faxed to Katia Kunze at 202-783-8750.

    It is the responsibility of the registrant to verify their company’s active membership status prior to registering.  You may check if your company is an active member visiting http://www.advamed.org/MemberPortal/Membership/member_company_listing.htm.  There will be no adjustments or refunds made for registrations made as non-members, when registrant’s company is a member company.  Higher non-member rate will be charged for registrations received under member registration when companies are found to be non-members.

    To receive discounts for registering 3 or more please fax your registration to the attention of Katia Kunze at 202-783-8750.  Discounts will not be given retroactively.

    For Sponsorship Opportunities, Hotel Information and Seminar Logistics, please contact Veronica Allen. For information regarding Registration issues, please contact Katia Kunze.

    Please be advised that any registrations received after 5 pm on Wednesday January 7th will not appear on the participants roster.  It is MTLI policy not to release revised participants rosters after the seminar.

    CANCELLATION & REFUND POLICY

    All cancellations must be received in writing by Katia Kunze. All cancellations received 11 business days or more prior to the start of the program are subject to a ten percent cancellation fee. There will be NO REFUNDS for cancellations received within the 10 business days prior to the start of the program including "no shows".

    We welcome substitutions in lieu of cancellations at any time. Please contact Katia Kunze with the substitute's information. All cancellation refunds will be processed within 30 business days from date cancellation request is received.

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    Location Information
    The Regal Sun Resort
    1850 Hotel Plaza Blvd
    Lake Buena Vista, FL 32830
    407-827-6529

    A limited block of sleeping rooms have been arranged at the Regal Sun Resort for attendees to these Seminars, for a reduced rate of $139/lake view or $159/tower/city view. In order to receive the discounted rate, you must ask for the Advance Medical Technology Association room block. To make toll free reservations please contact 1-800-624-4109. Please make your reservations early as this rate is effective until January 9, 2009. Rates and room availability are subject to change after the January 9th date.

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    Frequently Asked Questions

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